1 King: Support Team Contact
The Customer Support Team of 1 King works 7/24. You can send your question at any hour, as long as you are 18 or older. There are three channels, and our e-mail is [email protected].
Choosing the right channel saves time. We list the channels and the details to prepare.
1 King Support Channels
All channels lead to the same team. You may pick the way you like. The channels are:
| Channel | Use |
|---|---|
| Online chat | For a quick question |
| Telegram | For chatting by message |
| Help Center | For ready articles |
| For detailed topics, [email protected] |
The Help Center has articles on topics like how to activate a bonus and how a deposit is credited. A look there is often enough. If you find no answer, use chat or e-mail.
What to Include When You Write
A clear message helps the team help you faster. Follow these steps:
- State the topic in one sentence.
- Share details that identify your account, but never write your password.
- For a payment question, name the method.
- For a bonus question, write the bonus name.
- Pass on any warning you saw on the screen.
A clear message makes the work easier for both sides. The team may ask for more details if needed.
Topics You Can Write About
You can write about login and sign-up, bonuses, deposits and withdrawals, KYC papers and the VIP Club. Requests for a limit or self-exclusion also go through support. If your question falls outside these, write anyway. The team will point you the right way.